Shipping policy

Shipping Policy

Thank you for shopping with Pahal Nutrition. We are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping Policy carefully to understand how we process and deliver orders.

1. Order Processing Time

  • Orders are usually processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During high-demand periods, processing times may be slightly extended.

2. Delivery Time

Estimated delivery times may vary depending on your location and courier availability.

Estimated Shipping Time:

  • Within India: 4–7 Business Days

  • Remote areas may require additional delivery time.

Please note that delivery timelines are estimates and not guaranteed.

3. Shipping Charges

  • Shipping charges are calculated based on location, weight, and promotional offers.

  • Free shipping may be available on selected products or minimum order values.

Shipping charges, if applicable, will be shown during checkout before payment.

4. Order Tracking

Once your order is shipped, you will receive:

  • Shipping confirmation via Email or SMS

  • Tracking ID / Tracking Link

Customers can track their shipment directly through the courier partner’s website.

5. Delivery Delays

While we aim for timely deliveries, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier partner delays

  • Incorrect shipping details

  • High order volumes

Pahal Nutrition is not responsible for delays caused by third-party courier services.

6. Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If incorrect details are provided:

  • Delivery may fail or be delayed

  • Additional shipping charges may apply for reshipment

We are not responsible for orders delivered to incorrectly entered addresses.

7. Failed Delivery Attempts

Courier companies usually attempt delivery multiple times. If delivery fails due to:

  • Customer unavailability

  • Incorrect address

  • Unreachable contact number

the package may be returned to us.

Reshipping charges may apply for re-delivery requests.

8. Damaged or Missing Products

If you receive:

  • A damaged package

  • Missing items

  • Incorrect products

Please contact us within 48 hours of delivery with:

  • Order number

  • Clear photos/videos of the package and products

Our support team will review and assist accordingly.

9. Cash on Delivery (COD)

Cash on Delivery may be available on selected orders and locations.

We reserve the right to:

  • Disable COD for certain customers

  • Request prepaid payment for suspicious or high-risk orders

10. International Shipping

Currently, international shipping availability may vary depending on product and location.

For international shipping inquiries, contact our support team before placing an order.

11. Shipping Restrictions

Certain products may have shipping limitations due to:

  • Local regulations

  • Courier restrictions

  • Product category limitations

We reserve the right to cancel restricted shipments if necessary.

12. Contact Us

For shipping-related questions or support, please contact us:

Pahal Nutrition

📧 Email: support@pahalnutrition.store
🌐 Website: pahalnutrition.store

13. Policy Updates

Pahal Nutrition reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes become effective immediately upon posting on the website.